White Paper

Making the Change: How to Lead a Digital Transformation for Benefits Administration

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Change can be challenging, but it’s not impossible. The advantages gained by implementing new benefits administration tech far outweigh any temporary discomfort this strategic change brings.
This free white paper will help you:

  • inspire employees to embrace change
  • identify special considerations for benefits administration
  • discover which change management model works best for your business
  • implement successful business administration initiatives using the tools and checklists provided

Key Takeaways

  • According to Willis Towers Watson, around 93% of employers see health care affordability and costs as an important priority over the next three years. In order to successfully address this goal, change must happen.
  • Leaders can increase their chances of successfully implementing new programs by understanding the psychology behind people’s natural resistance to change and the theoretical models of change management.
  • With the right mindset and tools, organizations can achieve change management success. Knowing change hinges on the individual gives great insight into how to overcome challenges associated with transformations.
  • Establishing new digital processes and procedures, like streamlining benefits administration, has been shown to reduce labor costs and data entry errors, but organizations might spend days or weeks tweaking those new ways of doing things. The key is to keep employees motivated through effective communication that conveys what’s in it for them.