Automated HR and payroll for hospitality
Offer an unparalleled employee and customer experience with a single software that helps you:
- keep your workforce fully staffed and trained to better serve guests
- empower employees and managers to focus on patrons with a mobile app they can easily access without sacrificing guest service
- automate scheduling, shift management and time-off decisions
- let new hires self-onboard even before Day 1 in the same app they use to take trainings, clock in, swap shifts and more
- provide 24/7 access to ongoing workforce training and certification management
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Award-winning HR and payroll innovation



Welcome to employee data at your command
The hospitality industry moves fast. When you need access to employee data, you don’t have time to search for it. With Paycom, you don’t have to search at all.
IWant™, the industry’s first command-driven AI engine in a single database, delivers the data you need instantly and accurately. Just ask and IWant gives you answers in a flash — anytime, anywhere — from your mobile device. No training required.

Serving Up Growth With Paycom’s Position Management
For Hofman Hospitality Group, growth and customer service go hand in hand. Learn how the simplicity of Paycom’s Position Management helped it streamline its expansion while keeping everyone focused on providing superior guest experiences.
A Casino Creates a Winning Guest Experience With Paycom
The HR team at Prairie Knights Casino realized that it didn’t have access to the tools or service it needed. By switching back to Paycom, it was able to help employees focus on serving guests, create quantifiable success for the organization and enact major changes in the culture.
CHOOSE THE RIGHT HR AND PAYROLL FOR HOSPITALITY. CHOOSE PAYCOM.
Faster hiring and onboarding
When recruiting talent is always a priority, a lengthy hiring process can significantly widen coverage gaps. And with time-consuming onboarding, staying fully staffed can be nearly impossible.
Our single-database software simplifies and automates recruiting to eliminate hiring delays and close coverage gaps. As soon as a candidate applies, their data flows seamlessly across Paycom with no reentry required, so you accelerate the process to ensure you never lose talent over noncommunication. Plus, Paycom automates background checks and employment eligibility verification to help ensure your compliance without slowing down your operations.
Simplified scheduling
Multiple shifts, schedules, coverage needs and increased head count during peak seasons complicate your timekeeping and payroll requirements and needs. Without agile and reliable scheduling, understaffing harms your guests’ experience and risks noncompliance.
Paycom’s automated scheduling tool helps HR handle specific hour and shift requirements, and managers have the power to easily control team schedules to prevent over- and understaffing. Plus, employees get more visibility, automatic shift notifications and the ability to swap schedules — all while helping you stay compliant with any predictive scheduling requirements.


Software that frees hospitality’s focus

Fill workforce gaps and seasonal needs
When you automate onboarding, you streamline the hiring process, help ensure compliance and cut down the time it takes to train, so you can find talent year-round and new hires can quickly contribute.
Perfect payroll and scheduling
A diverse workforce — spanning multiple employee, shift and labor types — makes accurate timekeeping crucial. Our mobile app and IWant™, our command-driven AI engine, allow employees to easily view their schedule and swap shifts with a text or voice command. Your managers can also use IWant to easily and instantly see, approve or deny shift swaps and confirm if an employee is scheduled. Our automated software also finds payroll errors and guides employees to fix them before submission, which helps ensure accurate payroll and lowers the administrative burden on HR staff.
Keep employees trained and certified
Hospitality requires specific skills and knowledge. But training employees doesn’t have to be a trial. Paycom’s learning management system makes it easy to train, upskill and reskill your workforce through an intuitive, mobile-friendly experience. Paycom also allows you to upload, manage and track professional licenses and certifications and notifies employees when certifications are about to expire so nothing falls through the cracks.
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