Paycom vs. ADP

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HR software with over 1 million 5-star ratings

five star review
Trust Radius Buyers Choice 2025
Forbes Advisor Best of 2024: Paycom Best Automations
G2 Fall 2025 Best Results
Capterra Shortlist 2025
G2 Summer 2025 Best Support
Excellence in Customer Service Award 2024

The industry’s first command-driven AI engine in a single database

Paycom delivers instant, accurate employee data — all at your command. No need to navigate the software to find what you need. Just ask IWant™, our command-driven AI engine. IWant pulls data directly from our secure single database — not multiple sources — for comprehensive, real-time results every time.

The industry’s first command-driven AI engine in a single database

Paycom delivers instant, accurate employee data — all at your command. No need to navigate the software to find what you need. Just ask IWant™, our command-driven AI engine. IWant pulls data directly from our secure single database — not multiple sources — for comprehensive, real-time results every time.

Take a closer look at what gives Paycom the edge

Manage all things HR, payroll and benefits in one place.

When we say a single software, we mean it. We achieved full-solution automation because from the very beginning, we designed Paycom to house every tool within a single software. No app hopping, roadblocks or rekeying that sacrifices security and data integrity. Employees enter their data once, and it flows seamlessly and securely throughout our software. And if one event, such as a termination, requires a follow-up action like posting a new job, Paycom automatically anticipates and recommends it.

ADP

ADP’s “all-in-one” solution is built on acquisitions for processes like workforce management, benefits administration, recruiting, workflow automation, international HCM and more. Stitched-together systems and third-party integrations could limit automation and increase the likelihood of disparate data, manual reentry and muddled reporting.

Slash payroll processing time by putting it in employees’ hands.

Paycom’s Beti® takes processing payroll off your plate by automatically self-starting, finding errors and guiding employees to fix them before submission — so it’s always right. Say hello to accuracy, fewer post-payroll corrections and compliance you can count on.

ADP

ADP doesn’t notify employees of potential payroll errors nor guide them to make corrections to ensure their pay is accurate before payday. This won’t prevent errors before processing and increases the need to manually address situations like raises and retroactive pay.

Boost your bottom line by assessing employee adoption and usage in real time.

It’s impossible to achieve full ROI without employee usage. Based on EY data, Paycom’s Direct Data Exchange® shows you the real-time ROI of the software in the software. With the industry-first tool, you can see exactly how to maximize employee usage and reach the highest return — all from an easy-to-use dashboard.

ADP

ADP’s Self-Service Utilization dashboard does not use EY data to assign a value to manual data entries. And because of its reliance on third-party tech, it doesn’t seamlessly track employee usage or guarantee employee adoption.

Get the dedicated service you deserve.

You haven’t seen world-class service and response times like this. From the moment you become a client, you’re assigned a single point of contact with comprehensive knowledge of Paycom’s single software and the unique needs of your business.

ADP

Unlike its competitors, Paycom’s single software doesn’t require multiple service teams that only know a portion of the system. Paycom’s client service approach avoids potential confusion, lengthy hold times and service delays when reaching out for assistance.

Information is accurate as of Dec. 3, 2025

Paycom x Graeter’s: Serving Up Excellence for an Ice Cream Icon

Learn how switching to Paycom allowed Graeter’s Ice Cream to automate complex processes and empower its workforce across more than 50 stores in five states.

Paycom x Graeter’s: Serving Up Excellence for an Ice Cream Icon

What else are you missing out on with ADP?

A more robust mobile app for managers

Paycom’s app allows managers to reliably complete recruiting tasks; manage performance reviews and schedules; create PAFs and PIPs; track trainings; and approve time off, timecards, expenses and more — all on the go.

Manage positions with full-solution automation

Eliminate data reentry, reduce errors and ensure your organization’s HR attributes have consistency when changing an employee’s job or position. Our software automatically assigns the appropriate training, documents, performance reviews, compensation information and more whenever a workforce change occurs.

A comprehensive single software

Avoid integrating third parties for key HR and payroll functions like expense management, COBRA administration, position management and more, fortifying data integrity.

“The modules such as Benefits Administration, Time and Attendance, Document Management, Expense Management and Applicant Tracking are very intuitive to use. The report writer is the best. Compared to ADP, Paycom is one of the most user-friendly HRMS out there.”
director of accounting
education management
“We transferred from ADP to Paycom, and the decision was absolutely the right one. I wanted to be treated like I was a local, and not like I was a number or an abstract entity.”
marketing project coordinator
real estate

Source: Capterra (December 2025)