HR and Payroll in a
single-database software
Paycom vs. UKG
Here’s how Paycom wins over UKG every time.
- A truly single database for greater data integrity
- Built in-house with no acquisitions
- Full-solution automation with decision logic
- Award-winning, dedicated service
- Custom, on-demand reporting and instant analytics
- Fast, accurate and reliable command-driven AI engine
- Measurable employee usage for maximized ROI
- One app, one login, one password with no browser redirects
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Why choose Paycom over UKG?
Get the dedicated service you need — not a number in a queue.
You haven’t seen world-class service and response times like this. From the moment you become a client, you’re assigned a dedicated specialist with comprehensive knowledge of Paycom’s single software with full-solution automation. Our experts truly know your business, can quickly answer any questions you may have and are there for you every step of the way.
UKG’s ticketing system puts you in a slow-moving queue — whether you have 100 or 10,000 employees. This process won’t connect you with a dedicated specialist you can trust, and, in some cases, you won’t even get a UKG employee! You could wait weeks to get your ticket resolved, forcing you to decide if calling is even worth the trouble.
You know what UKG can’t do? Slash payroll processing time by up to 90%.*
Paycom’s Beti® takes processing payroll off your plate by automatically building it, identifying errors and guiding employees to fix them before it’s run — so it’s always right. Beti manages the process on its own so you only need to monitor it. Hello, accuracy with fewer post-payroll corrections and compliance you can count on.
With UKG, employees can’t review and approve their pay before payroll is run to prevent voids, reversals, wire transfers and other costly corrections. UKG’s disjointed systems can create manual workarounds and disparate data and block visibility into what makes up payroll.
*Nucleus Research, 2024
Paycom actually lets you manage all things HR, payroll and benefits in one place.
When we say a single software, we mean it. No app hopping, roadblocks or rekeying that sacrifices security and data integrity. All the tools you need live in one place. Employees enter their data once, and it flows seamlessly and securely throughout our software. Our unique architecture is the only way to unlock full-solution automation.
UKG’s “unified platform” comes from mergers and acquisitions. Depending on your needs, you may need to access UKG’s marketplace for different apps — even to handle basic tasks related to:
- hiring
- payroll
- benefits
- time tracking
- expense management
- and more
Eliminate decision fatigue with automation across your HR tech.
Paycom’s full-solution automation includes decision logic to automate approvals for time-off requests, expenses, shift swaps and more. It also automates tasks in building payroll, training assignments, onboarding duties, benefits enrollment, Form I-9 alerts, personnel action forms and more to eliminate steps and the decision fatigue that comes with them.
With a fragmented structure of separate systems from mergers and acquisitions, UKG cannot automate approvals and other tasks across its full solution. This may result in an overwhelming abundance of complex policy and compliance decision-making.
Information current as of January 2026.
What else are you missing out on with UKG?
Full mobility and automated functionality for managers
Managers experience the same automation with our mobile app, giving them full, instant access to accurate employee information to make more informed decisions. Wherever they are, they’re able to recruit, hire, onboard, execute PAFs, develop employees and more.
Automate recurring reports
With Paycom, recurring reports can be automated, whether daily, weekly, monthly, quarterly or yearly. With UKG, you request a report and wait — or refine your own development knowledge through months (or even a year) of trial and error.
Top-tier, industry-proven security standards
Paycom’s practices and automated software are formally audited and ISO- and SOC-certified. Unlike UKG, we own and operate our data centers. We are the only HR tech company in the U.S. with Tier IV certification. It’s the highest award given by the Uptime Institute — and we have two of them.
Boost your bottom line by measuring the value of automated tasks
Paycom’s Direct Data Exchange® shows your ROI of the software, in the software. With this industry-first tool, you can easily gauge employee usage and pinpoint additional tasks to automate for your maximum return — all from an easy-to-use dashboard.
Full mobility and automated functionality for managers
Managers experience the same automation with our mobile app, giving them full, instant access to accurate employee information to make more informed decisions. Wherever they are, they’re able to recruit, hire, onboard, execute PAFs, develop employees and more.
Top-tier, industry-proven security standards
Paycom’s practices and automated software are formally audited and ISO- and SOC-certified. Unlike UKG, we own and operate our data centers. We are the only HR tech company in the U.S. with Tier IV certification. It’s the highest award given by the Uptime Institute — and we have two of them.
Automate recurring reports
With Paycom, recurring reports can be automated, whether daily, weekly, monthly, quarterly or yearly. With UKG, you request a report and wait — or refine your own development knowledge through months (or even a year) of trial and error.
Boost your bottom line by measuring the value of automated tasks
Paycom’s Direct Data Exchange® shows your ROI of the software — in the software. With this industry-first tool, you can easily gauge employee usage and pinpoint additional tasks to automate for your maximum return — all from an easy-to-use dashboard.
HEAR WHY CLIENTS TRUST PAYCOM
Case Study
Paycom x Graeter’s: How a Luxury Ice Cream Brand Serves Up HR and Payroll Excellence
When this iconic ice cream manufacturer switched to Paycom’s full-solution automation, it uncovered the recipe for companywide success.
Case Study
Paycom x Graeter’s: How a Luxury Ice Cream Brand Serves Up HR and Payroll Excellence
