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5 Tips to Help Millennials Set Goals for the New Year
Business leaders today not only have to juggle project management, annual quotas and personal development, but manage entire teams. The most efficient way to set everyone up for success is to help these young professionals set goals. Can your employees effectively describe what your company does and why it matters? Do they know how their […]
Is Workplace Incivility Impacting Your Employee Morale?
What is workplace civility? It means much more than simply good manners or etiquette. Crucially, it includes behavior that promotes mutual respect at work. Therefore, incivility can be perceived as disrespect or rudeness, according to Christine Porath, associate professor at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace. Understanding workplace incivility […]
Answering These 2 Questions Can Determine Your Success
Has anyone ever explained something to you in a way that finally made it click? All of a sudden, you understand it and you wonder, “How did I not see it before now?” John C. Maxwell, renowned business speaker and No. 1 New York Times bestselling author, does this when explaining how to develop into […]
3 Ways to Attract and Retain Key Employees Through Technology
In selecting the right workforce technology, there are a lot of things to consider, especially in organizations employing workers who span – count them – four generations: baby boomers, Gen X, millennials and Gen Z. Figuring out how to successfully attract, manage and engage each poses a unique challenge. Whether you’re ready to embrace the […]
How The Fred Factor Can Transform Your Customer Service
In 1982, leadership expert and motivational speaker Mark Sanborn moved into a neighborhood where his view of customer service was transformed. In his first internationally best-selling book, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary, he tells the story of a postman who revolutionized the way […]
It’s an Office, Not a Theater: Managing Office Drama
Office drama is a distraction that could be costing your company millions. In her new book, No Ego, drama researcher and New York Times best-selling author Cy Wakeman defines drama as any disruptive behavior or thought process that takes energy away from results or a great work climate. Drama is expensive According to Wakeman, employees […]
Podcasts Simply Are Part of the Human Experience
Storytelling is a hallmark element of the human experience. Sharing stories is intrinsic to every society and culture under the sun. Books, films, paintings – and now podcasts – are examples of how we take part in this element of the human experience. Technology has shaped and influenced the increasing popularity of audio storytelling, or […]