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3 Ways to Safeguard Your Company’s Culture
Founders and early employees are the ones who develop the company’s cultural blueprint. If not intentionally managed, the culture can dissipate.
3 Steps to Fostering a Culture Your Employees Will Boast About
I’m here to let you in on a little secret: If you want an environment in which employees serve and love your customers, you have to serve and love your employees first.
6 Tips for Building and Sustaining a Transparent Culture
Fraud. The word conjures images of large-scale scandals in which wrongdoing can be measured in the billions.
How a Transparent Culture Can Drive Whistleblowers to Report Internally First
The idea of cultural transparency isn’t just about increasing productivity, engagement and retention; it’s also about fraud prevention.
Jawbs: Sharks’ Similarities to Job Titles
Just like you and me, sharks have their own set of personality traits, and these attributes have set both species apart as apex predators. In honor of one of the greatest weeks featuring our misconstrued finned friends from the sea, TV’s Shark Week, we are discussing the parallels shared between sharks and the job titles that make up corporate America.
3 Steps to Ace a Learning Culture
In 2013, U.S. businesses spent nearly$162 billion on learning initiatives, according to the Association for Talent Development, and yet questions linger whether organizations are getting their money’s worth.
A Holiday Miracle
‘Twas the night before the Holidays when all through HR, not a creature was stirring, except for Randi Tokar. The papers were stacked on his desk with care, overwhelmed, he looked at them with a blank stare.
7 Simple Ways to Enhance Philanthropic Efforts
The old adage of “It’s better to give than to receive” reigns true after all. Whether donating money or time, giving back is important – and not just for the recipients. Research shows that 52 percent of volunteers do it because they like helping others and doing something useful, while 38 percent said the work makes them feel good. Giving brings joys to both sides of the equation, but charitable initiatives could have a greater impact on your organization, as giving promotes cooperation and connection.
An Attitude of Servitude: 5 Ways to Improve Customer Service
An attitude of servitude is hard to come by these days. Not because there are meaner people in the world today than there were yesterday; no, it’s because you and I let it happen. Can you believe this interaction? The story goes: I called in an order at a local restaurant. I wanted to know how much would feed 20 people (a reasonable question). The waiter's response “Ma’am I don’t know, once you figure it out call us back.” So I hung up and called back with my order, (true story). Unfortunately, many of us have gotten so used to poor customer service that now we just expect it.
Top 10 Office Annoyances
As with anywhere you’re bound to spend the majority of your time, there are going to be irritations and annoyances that just really drive you “up the cubicle wall.” Here are just a few you may be able to relate to.
3 Ways to Increase Staff Morale at Your Restaurant
Anyone who has worked in the restaurant industry knows it is not always a picnic. I speak from experience! At the age of 14, I had to get a job and start paying all of my bills, minus room and board (thankfully, the bills were few because $5.25 an hour only goes so far). Surprisingly enough, running up and down a food line adding more lettuce and pickles was not as fun as it sounds. To succeed in such an industry takes many things, but one you simply cannot leave behind is enthusiasm.
Don’t Worry, Be Positive
A simple smile, an act of gratitude and supporting others all go a long way in the workplace. In fact, these attributes help to build an atmosphere of positivity. The human mind is the most powerful tool in the world; within this device lives an arena of positive and negative thoughts battling for control of your psyche. Each mindset is contagious, so which would you rather have ruling your office? My bet is on positivity, because with it, your team has more potential to accomplish its goals, develop resiliency and improve psychological prosperity.