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Infographic

New Technology: The Projected Total Economic Impact™ Of IWant™ By Paycom

Key Takeaways

  • Organizations seek to leave fragmented HR and payroll processes behind for a single comprehensive HCM software with instant access to workforce information.

  • Using IWant, the composite organization achieved a projected ROI of up to 431% over three years.

  • Forrester projected up to $141,000 as the three-year net present value of IWant.

  • Employees saved up to 3,600 unproductive hours a year by using IWant, while managers saved up to 600 hours over the same period.

Imagine members of your entire workforce — from C-suite to front-line employees — being able to quickly retrieve accurate employee information they need without having to contact HR or hunt for it.

Paycom’s command-driven AI engine, IWant, was designed to do just that, so we commissioned Forrester Consulting to conduct a New Technology Total Economic Impact™ study to determine its projected value and benefits.

Forrester revealed that a composite organization representative of interviewed clients using IWant received a projected three-year ROI of up to 431% and annually saved up to:

  • 3,600 employee hours
  • 600 manager hours
  • 60 executive hours

“We’re able to get 100% of the insights that we need with a single database, a single source, with Paycom,” a technology CEO told Forrester. “IWant reinforces all of that. It’s a responsive, language-based interface. I don’t need to be a technologist to use it.”

Download the infographic for additional findings on the projected impact of using Paycom’s command-driven AI engine in Paycom’s automated software built on a single database.

A commissioned study conducted by Forrester Consulting on behalf of Paycom, February 2026. Results are for a composite organization based on interviewed customers.

To learn more, download the New Technology: The Projected Total Economic Impact™ Of IWant™ By Paycom infographic.

Key Takeaways

  • Organizations seek to leave fragmented HR and payroll processes behind for a single comprehensive HCM software with instant access to workforce information.

  • Using IWant, the composite organization achieved a projected ROI of up to 431% over three years.

  • Forrester projected up to $141,000 as the three-year net present value of IWant.

  • Employees saved up to 3,600 unproductive hours a year by using IWant, while managers saved up to 600 hours over the same period.