Imagine your entire workforce being able to quickly retrieve the employee information they need without having to contact HR or hunt for it in your HCM software.
A commissioned New Technology Total Economic Impact™ study conducted by Forrester Consulting on behalf of Paycom revealed that a composite organization representative of interviewed clients using our command-driven AI engine, IWant, received a projected three-year ROI of up to 431% and annually saved up to:
- 3,600 employee hours
- 600 manager hours
- 60 executive hours
Forrester Consulting interviewed companies using Paycom to create its composite organization with 500 employees, including 40 managers. The study also showed how using a single automated software built on one database with user-friendly AI embedded into core workflows boosted efficiency and executive insights without sacrificing data security.
Because IWant gives employees at every level access to the workforce data they need, often with a single voice or text prompt, they were able to quickly get permission-based results and were even directed by the tool to take further action if needed, with no prior usage required.
As a CEO of a technology company told Forrester, “IWant provides immediate application enablement. I get immediate value. Without any training or knowledge of Paycom, I can go in and immediately understand more about my employees and what their company journey looks like.”
In addition to quantified benefits, interviewed clients told Forrester that IWant also allowed for faster onboarding of new hires, helped improve company culture and allowed them to focus on higher-value work.
Put simply by a health care payroll specialist participating in the study, “IWant gives us our time back, which is invaluable.”
A commissioned study conducted by Forrester Consulting on behalf of Paycom, February 2026. Results are for a composite organization based on interviewed customers.