Paycom vs. Paychex
Paychex buys tech. But at Paycom, we build it. Why? Because a truly seamless software requires one database free of third-party code.
See how our approach ensures an easy-to-use experience, unquestionable security and ROI Paychex can’t match.
Unlike Paychex, Paycom delivers instant, accurate employee data — all at your command. No need to navigate the software to find what you need. Just ask IWant™, our command-driven AI engine. IWant pulls data directly from our secure single database — not multiple sources — for comprehensive, real-time results every time.
The industry’s first command-driven AI engine in a single database
Unlike Paychex, Paycom delivers instant, accurate employee data — all at your command. No need to navigate the software to find what you need. Just ask IWant™, our command-driven AI engine. IWant pulls data directly from our secure single database — not multiple sources — for comprehensive, real-time results every time.
HR tech you can trust
If you wouldn’t recommend your HR software, is it really worth using? Paychex can’t hold a candle to Paycom’s Trustpilot rating, making the right choice for your organization overwhelmingly clear. That’s the power of one.
If you wouldn’t recommend your HR software, is it really worth using? Paychex can’t hold a candle to Paycom’s Trustpilot rating, making the right choice for your organization overwhelmingly clear. That’s the power of one.
HOW PAYCOM OUTPERFORMS PAYCHEX
Service and performance Paychex can’t match
Get dedicated support Paychex could never offer.
We know providing real help takes building rapport and understanding our clients. As soon as you become a client, you’re assigned a dedicated specialist who knows your business and is a master of Paycom’s single, in-house software. They’ll help configure Paycom to your exact needs and recommend usage strategies to get you the highest ROI possible.
Since Paychex acquires third-party software, they can’t guarantee you’ll just need one consistent point of contact for support. And when no one’s an expert of the Paychex system, you could waste time in phone trees getting bounced between detached and unfamiliar reps. Meanwhile, you’re no closer to the answers you actually need.
Experience what Paychex doesn’t have: a true single database.
When we say a single software, we mean it. No potentially juggling separate logins or cleaning up after tech that wasn’t developed together. Just unmatched security, scalability and data integrity without rekeying and multiple logins. Your employees enter their information once and it flows seamlessly throughout Paycom, allowing our software to easily anticipate the next move an HR team should make.
Paychex claims it offers a “single platform,” but it’s built on 20 different third-party acquisitions that can’t operate in a single database. In other words, Paychex’s attempt at a single software could still force you to reconcile errors, manually track down missing data and stick you with unreliable reporting.
Stop payroll problems before they’re problems.
Paycom’s automated payroll experience, Beti®, pulls you out of meticulous processing and delivers pay your people can trust. Beti self-starts and self-builds payroll each scheduled cycle, automatically finding errors and guiding employees to fix them before submission. Whether you have 10 or 10,000 employees, everyone enjoys accurate payroll without the runaround.
While Paychex allows employees to view their pay early, they can only report mistakes — not resolve them before submission. This reactive functionality means you could still have to deal with costly post-payday corrections and get blamed by your employees for their incorrect pay.
Automate what Paychex can’t.
Tired of half-hearted automation? Paycom’s full-solution automation covers the entire employee life cycle. For example, our Time-Off Requests tool featuring GONE® allows you to set a variety of time-off decision-making criteria — from request reasons to blackout periods and more. Once GONE is set up, automated decisions flow seamlessly and accurately into payroll. No more tracking down approvals, noncompliant scheduling, staffing confusion or inconsistency.
Paychex does not offer this automated functionality. You can use it for scheduling and time tracking, but without a comprehensive tool that automates time off fairly and consistently, you could still face missed approvals and a mountain of busywork.
Yes, it’s true. Read this commissioned Forrester Consulting New Technology TEI study to see how Paycom’s Time-Off Requests featuring GONE generates significant ROI.
A commissioned study conducted by Forrester Consulting on behalf of Paycom (October 2024). Results are for a composite organization based on interviewed clients with a three-year projected ROI of 102%-821%.
SEE WHAT USERS WHO SWITCHED TO PAYCOM SAY
Award-winning HR and payroll innovation
Hassle-free HR and payroll that employees love
1,000,000+ 5-star ratings
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Full-solution automation
One software to simplify your work
See how our approach eliminates data reentry and lets you automate everything, from busywork to the big stuff.
Buyer's guide
How to Choose a Payroll Provider
With so many options, finding the best tech to satisfy employees and simplify HR’s workload isn’t always obvious. Read our guide to learn how to spot a provider that automates complex tasks, helps ensure compliance and truly engages your workforce.
Frequently Asked Questions
Learn more about how Paycom beats Paychex
While Paychex relies on 20 pieces of acquired, third-party tech that wasn't designed together, Paycom exists in a truly single software built by Paycom, at Paycom. Your data flows seamlessly from one Paycom tool to the next, eliminating manual entry and helping avoid the potential errors that come with it.
When your business makes big moves, you shouldn’t put your faith in tech that your provider didn’t design. Ultimately, your HR software is only as good as the data it uses. And third-party integrations compromise your data integrity.
Don’t forget your employees use HR tech, too! With Paycom, employees can easily view and manage everything that matters to them most, including:
- payroll
- benefits
- development
- total rewards
- performance reviews
- and more
Plus, Beti, our automated payroll experience, automatically finds errors and guides employees to fix them before submission. With Paychex, employees can see their pay early and report issues, but they can’t ensure those issues will be resolved before payday, so you still have to deal with post-payroll corrections.
At Paycom, your success is our success. As soon as you’re a client, we assign you a single point of contact who truly knows your business. They’ll help you through implementation, your first payroll and beyond with ongoing guidance and support.
You also enjoy no-cost Paycom training for you and your workforce, so everyone knows how to use our software to the fullest.
We take the highest degree of care and caution to prevent its unauthorized disclosure, including measures required by applicable privacy laws.
To ensure security of your employees’ nonpublic personal information, we encrypt your data in transport and in storage. We operate our own data centers and hold two of only 17 Tier IV certifications in the U.S. Additionally, data entered through Paycom is not used for any purpose other than to provide our services.
We do not share nonpublic personal data with any third parties unless necessary to serve you. This includes the IRS, state unemployment agencies, state income agencies, workers’ compensation auditors, 401(k) administrators and entities that participate in the NACHA program for funds transfer purposes.
Whether you’re a small startup or an established enterprise, Paycom’s single software scales with your organization and adapts to your unique needs. Since all employee data exists in Paycom — without acquired third-party apps — you can easily run fully customizable and accurate reports right in the software.
But Paycom’s customization doesn’t end with reports. Our Time-Off Requests tool featuring GONE lets you automate decisions around time off based on criteria you set. You can even customize that criteria later to address seasonal demand or compliance needs.
We also offer customizable options for:
- administering benefits
- creating and assigning training
- gathering valuable employee feedback
- exporting your general payroll ledgers
- and more
If you have a specific HR need, Paycom gives you the power to address it.
With Paychex, you’re first assigned an implementation specialist before being shifted to a separate payroll specialist. Paycom, on the other hand, prioritizes your needs by providing you with a single point of contact for hands-on guidance to ensure the most efficient and effective implementation possible. Plus, our sales representatives won’t ditch you the moment they close. They’ll stand by you to ensure you experience the smooth and thorough implementation you deserve.
Easier than you think! Meet with us and we’ll show you how simple it is to switch from Paychex.
Ready to see Paycom in action?
We’re ready to show you the way. Request a meeting for personalized guidance based on your company’s unique needs.
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