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White Paper

The Role of Self-Service Software

Key Takeaways

  • Almost 90% of survey respondents use self-service technology, and two-thirds of those who don’t are small businesses with fewer than 250 employees.
  • HR leaders need to consider many factors when selecting a self-service tool — including cost, integration and features. Another key factor is understanding what matters most to employees — ease of use and a single sign-on feature.
  • Nearly 80% of respondents agreed that getting employees to enter their own data helps make them accountable for data accuracy, and more than 50% reported that having employees enter their own information could reduce compliance risk.

Employee self-service software can help any organization provide an engaging employee experience. But are businesses using this technology to its full potential?

To find out, we collaborated with HR.com and surveyed 705 HR professionals from small, midsize and enterprise businesses. Learn what this research reveals about how they use employee self-service software, see how your business compares and discover if you could be getting more from your investment.

This free white paper reveals how today’s organizations use employee self-service software and how they could get more from their investment.

To learn more, download the The Role of Self-Service Software white paper.

Key Takeaways

  • Almost 90% of survey respondents use self-service technology, and two-thirds of those who don’t are small businesses with fewer than 250 employees.
  • HR leaders need to consider many factors when selecting a self-service tool — including cost, integration and features. Another key factor is understanding what matters most to employees — ease of use and a single sign-on feature.
  • Nearly 80% of respondents agreed that getting employees to enter their own data helps make them accountable for data accuracy, and more than 50% reported that having employees enter their own information could reduce compliance risk.