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Building a Meaningful Client Support Career at Paycom

Bonny Calfy | November 17, 2023

As the nature of work evolves, millennials and Generation Z redefine what a “meaningful career” means. Many of these groups work for more than just a paycheck (although that’s still a big part of it). They place more value on purpose-driven roles, prioritizing opportunities with organizations that:

  • provide professional support
  • pave the way for advancement
  • foster healthy and inclusive work environments

Today’s employees have a desire to make a difference in their workplaces. In a Deloitte study, 36% of millennials and 35% of Gen Z said they believe they have an opportunity to positively influence their organization through the products and services offered to customers. Work isn’t merely a means to an end — it’s an integral part of their identity, second only to friends and family.

One of the best ways to make an impact in your career? Joining the client support specialists who make up the Paycom Services Department (PSD).

Here are just three ways working at Paycom in PSD helps you find purpose and meaning.

1. Professional development and business support

Employees in client support don’t simply troubleshoot problems — they help others achieve their goals. By contributing to the success of clients, you also promote your individual development. This can lead to positive results across your career.

A McKinsey & Company report found when employees find their work meaningful:

  • performance increases by 33%
  • commitment to the organization jumps by 75%
  • retention improves by 49%

Shelly B., Paycom’s vice president of Client Relations, said it best: “[PSD] has created an environment where people are heard and have the opportunity to grow.”

2. Moving the industry forward

Client support specialists fuel innovation at Paycom. Without them, we wouldn’t have our reputation for best-in-class technology and industry-leading service. Nor would we continue to grow our client base. Our support specialists also secure referrals by delivering extraordinary experiences that keep the businesses we help ahead of the curve.

3. Serving those who serve clients

Companies that genuinely care about and serve their customers have the most meaningful client support roles. This is one of the many benefits of working at Paycom, where we enjoy an innovative, inclusive and fundamentally supportive environment.

It’s also why we’ve been named one of America’s Most Trustworthy Companies and Greatest Workplaces by Newsweek in 2023. This year, we’ve also received the BIG Innovation Award and the Gallup Exceptional Workplace Award. These accolades speak to the strength of our client support careers at Paycom and the culture they build.

In today’s ultra-dynamic job landscape, it’s important to align yourself with a company that:

  • understands the importance of meaningful work
  • provides ways to make a genuine impact
  • prioritizes employee growth

For anyone seeking purpose and meaning in their career, client support jobs at Paycom will help you find it.

Ready to take your career to the next level? Apply today!

About the author
Author picture, Bonny Calfy
Bonny Calfy
As Paycom’s employer brand supervisor, Bonny Calfy oversees all recruitment marketing and employer brand efforts nationwide. Her brand awareness efforts extend over 10 years and have included launching the Paycom Careers blog and social media channels and producing recruitment videos, all to help attract top talent nationwide. Outside work, Bonny enjoys reading; fishing; and spending time with her husband, children and friends.