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HR Consultants: How Identifying the Right Tech Elevates Your Clients

In a December 2023 updated report, Ernst & Young (EY) found the average cost per manual data entry made by an HR professional increased to $4.78. Read about EY’s latest findings for more information.


As an HR consultant, you’re always aiming to make the lives of your clients and their employees easier. Recommending HR software is one surefire way to accomplish this. But not all technology is created equal.

In a survey conducted by OnePoll and commissioned by Paycom, 67% of employees stated they would be willing to take a pay cut to have software and tech that’s twice as good as what they currently have. Note that the surveyed workers weren’t requesting more tech, but better tech. Your clients need tools that are intuitive and accessible, not overwhelming and cumbersome.

Providing your clients with meaningful insight into the software they need helps leverage their success in the digital reality. For example, imagine what your clients could do if they replaced their outdated spreadsheets with powerful reports and analytics that flow with the pace of their business.

The recommendations you make reflect your expertise, and referring your clients to solutions that drive efficiency is liable to make you an invaluable resource.

And when you recommend Paycom, you refer your clients to more than just a payroll tool — you provide them with comprehensive and steadfast HR software.

A rising need

You’re likely aware of your clients’ battle to secure and retain top talent. New studies find that the ability to engage employees with the same convenience they have in their personal lives is crucial. For example, a recent report from Mercer revealed half of U.S. executives are concerned about delivering such an experience, but just 4% of HR professionals believe it’s possible.

This may sound alarming, but not without good cause. According to the U.S. Bureau of Labor Statistics, 75% of the workforce will be made up of millennials by 2030, increasing the need for exciting, engaging workplace tech.

Fortunately, the technology capable of delivering the experience the current and imminent generations of workers need is available.

Greater employee usage

Are your clients concerned with their ability to accurately track their employees’ labor? Your clients need a system with the modern — and often mobile — workplace in mind.

With time and attendance software that gives your clients the control they need to manage when, where and how their employees report the hours they’ve worked, they’re enabled to customize a time management experience that’s most effective for their workforce.

Your clients could also enjoy a single system that seamlessly flows into an award-winning payroll software, which empowers employees to view, access, verify, troubleshoot and approve their paycheck. By doing so, your clients award more time to their HR and payroll teams so they can focus on leveraging their business’s long-term goals with more strategic endeavors. This also provides your client with an extra layer of liability protection, as paychecks are approved in advance by the individuals who would know their pay best — the employees being paid.

Such functionality should be supported by a powerful reporting and analytics tool that enables your clients to see the impact technology is having on employee usage in real time. Relying on Ernst & Young’s latest research — which places the average cost of an act of manual data entry at $4.70 — your clients see a clear picture of their ROI and a path toward maximizing it with greater efficiency.

Single software

When was the last time your clients said their employees were thrilled to remember the unique login credentials for yet another system they need to access? Probably never, right? That’s because when your clients’ employees have to spend time cycling through multiple passwords across disjointed software, they become disengaged and unfocused.

From onboarding to retirement and every step in between, employee data should travel effortlessly within a single HR system. Through comprehensive software, your clients experience the ease of use they need and give their workforce the anytime, anywhere self-service access they expect. For example, a document management system that enables employees to access any personal document they’ve uploaded easily and securely eliminates the need for your clients to sift through piles of forms and chase after endless paper trails.

And with Personnel Action Forms, your clients enjoy a secure and efficient approval chain for any employee payroll and HR changes, as well as quick and easy access to evidence of such shifts.

Additionally, your clients deserve a benefits administration tool that makes the process easier than ever. When your clients enjoy a system that keeps all of their employees’ selections in a single system of record and even allows them to preview the impact of their benefits on their paycheck, it translates to less questions — and less headaches — for your clients to work through.

This means no more hard-to-remember login info, less duplicated or inaccurate data and fewer headaches and puzzles for you to solve, enabling you to build a better bridge between you and your clients.

Are you ready to become the ultimate HR resource for your clients? Learn more about the tools and perks your clients need in 2022, and encourage them to schedule a meeting with us to explore our comprehensive, efficiency-boosting single software.


DISCLAIMER: The information provided herein does not constitute the provision of legal advice, tax advice, accounting services or professional consulting of any kind. The information provided herein should not be used as a substitute for consultation with professional legal, tax, accounting or other professional advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation and for your particular state(s) of operation.