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Happy Employees = Happy Customers: The Equation for a Winning Workforce

Guest Host:

Jacob Morgan, futurist and author of The Employee Experience Advantage

Recently, “the employee experience” has gained the attention of today’s industry leaders. According to the Deloitte 2017 Global Human Capital Trends report, while nearly 80% of executives rated the employee experience as very important, only 22% said their companies excelled at building one. But what exactly is the employee experience, and how does it impact your bottom line?

In today’s HR Break Room® discussion, special guest Jacob Morgan, futurist and author of The Employee Experience Advantage, will:

  • define the employee experience and his equation for an ideal one
  • discuss how culture, technology and the physical workspace directly affect an organization’s ability to have an engaged workforce
  • highlight how investing in the employee experience results in profits

 

Learn more about the employee experience by reading our “Discover How the Right Self-Service Technology Can Help Deliver an Ideal Employee Experience” white paper.
About HR Break Room
HR Break Room is a podcast from your friends working in human resources, dedicated to bringing you interesting break room conversations with experts on the hot topics of HR and HR Technology, one cup of coffee at a time. Hosted by Caleb Masters and Chelsea Justice, HR Break Room is designed to inspire you to harness the power of HR technology to empower your people and organization.
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