Want to outperform your competition? You might want to look internally. Companies with high employee engagement outdo their competitors in productivity and performance. Discover your employees’ needs and what drives engagement among your people.
Infographic
What Employees Want

Key Takeaways
- The “employee experience,” as defined in 2017 by Jacob Morgan, is described as the sum of all interactions, good or bad, that an employee has during his or her term of employment with a company. Those interactions can be divided into three categories: technology, workplace and culture.
- Seventy-five percent of millennials agree technology makes life easier.
- Use of technology, like employee self-service, provides ease-of-use access for employees to access their own information, resulting in a greater employee experience with the company.
- Just as with Maslow’s hierarchy of needs, employees also need to have basic “employment needs” met in order to be happy and successful in their work. These needs vary by generation. For example, millennials rate competitive pay, recognition and feedback, and purpose as important in their work.
To learn more, download the What Employees Want infographic.
Key Takeaways
- The “employee experience,” as defined in 2017 by Jacob Morgan, is described as the sum of all interactions, good or bad, that an employee has during his or her term of employment with a company. Those interactions can be divided into three categories: technology, workplace and culture.
- Seventy-five percent of millennials agree technology makes life easier.
- Use of technology, like employee self-service, provides ease-of-use access for employees to access their own information, resulting in a greater employee experience with the company.
- Just as with Maslow’s hierarchy of needs, employees also need to have basic “employment needs” met in order to be happy and successful in their work. These needs vary by generation. For example, millennials rate competitive pay, recognition and feedback, and purpose as important in their work.