Returning to Simplicity: A YMCA’s Journey Back to Paycom

When its previous provider actively disengaged its employees, complicated basic processes and made payroll a constant source of stress, returning to Paycom allowed the YMCA of Metro Denver to truly focus on what it does best: serving its community.

Paycom’s full-solution automation and single-database software ensured this YMCA had the tools it needed to elevate lives, empower its workforce and keep rising.

OVER 650

employees

DENVER

headquarters

80% FASTER

payroll processing

OVER 650

employees

DENVER

headquarters

80% FASTER

payroll processing

Key takeaways

  • Using Paycom, the YMCA of Metro Denver saved an estimated $1.4M from employee usage in one year.
  • With Paycom’s simplified Scheduling tool, the YMCA’s managers spend no more than 30 minutes per month building schedules.
  • Since switching back, the YMCA was able to hire and onboard employees 75% faster.
  • Because IWant™, our command-driven AI engine, operates in Paycom’s single database, the YMCA’s executives could instantly access employee data to save two hours per day.

Shamin Hotels is a hospitality company operating approximately 72 locations under major brands such as Marriott, Hyatt, IHG and Hilton. With around 3,700 employees, the organization supports a fast-paced, service-driven environment where delivering exceptional guest experiences depends on having the right people in place.

In hospitality, recruiting, onboarding and retaining talented employees is critical, especially in an industry with high seasonality and constant workforce changes. Shamin Hotels must ensure compliance and consistency across a large and frequently changing employee base, making efficient HR processes essential to maintaining operations and service quality.

Before implementing Paycom, Shamin Hotels relied on multiple disconnected systems to manage HR processes. With information spread across several platforms, it was difficult to enforce consistent workflows and maintain data accuracy. Errors in processes such as Form I-9 documentation created additional work and delays, while the lack of system guardrails allowed steps to be skipped, increasing compliance risk.

Payroll processing and HR administration were also time-consuming. Teams spent hours verifying data across systems, and inefficiencies resulted in lost productivity and increased operational costs. The lack of a unified system made it difficult to manage reporting and gain clear visibility into workforce data.

After adopting Paycom, Shamin Hotels transitioned to a single, centralized software that streamlined HR and payroll operations. With all employee data stored in one database, the organization improved accuracy, simplified reporting and reduced the time required to complete key processes.

Paycom also supports the mobile needs of hospitality employees, allowing them to manage their payroll data and personal information directly. This employee self-service model increases accountability, improves accuracy and enhances the overall employee experience.

The impact on payroll and HR efficiency has been significant. Payroll processing time has been reduced substantially, and tasks that previously required extensive manual effort can now be completed much more quickly. Job changes, promotions and transfers are guided through structured workflows, reducing turnaround times from weeks to just a matter of hours.

Hiring and onboarding have also improved. Shamin Hotels can now hire employees quickly after interviews, helping ensure that locations are adequately staffed to meet guest needs. Tools like IWant, Paycom’s command-driven AI engine, provide instant access to information, allowing executives and managers to make faster, data-driven decisions.

With Paycom, Shamin Hotels has seen improvements in hiring, internal mobility, benefits management and workforce data accuracy. The software has allowed the organization to reduce human error, improve operational efficiency and better support both employees and guests. Overall, Paycom has transformed HR operations at Shamin Hotels by providing full-solution automation, driving scalability and supporting the company’s continued growth in a dynamic hospitality environment.

Learn more about how Paycom helped Shamin Hotels

Shamin Hotels operates a portfolio of hospitality properties across multiple national brands, serving guests through a large and diverse workforce.

The company needed a single software to replace multiple disconnected HR platforms and improve efficiency, compliance and scalability.

The organization struggled with fragmented systems, data inaccuracies, compliance risks and time-consuming payroll and HR processes.

Paycom significantly reduced payroll processing time by centralizing data and eliminating the need to verify information across multiple systems.

Paycom speeds up hiring and onboarding by streamlining workflows and allowing employees to be onboarded quickly after interviews.

By providing structured workflows and centralized data, Paycom helps reduce errors and ensures that compliance requirements are met.

Employees can manage their own payroll and personal data, increasing accountability and reducing administrative workload for HR teams.

IWant is Paycom’s command-driven AI engine that provides quick access to information, helping leaders make faster and more informed decisions.

Paycom has improved efficiency across HR functions, reduced errors and allowed the organization to scale operations more effectively.